Article ID : S500022988 / Last Modified : 06/07/2018

How to resolve if no audio is outputted from the head mounted unit headphones when the processor unit is connected to an AV amplifier (receiver) or home theater system?

No audio is outputted from the head mounted unit headphones when the processor unit is connected to an AV amplifier (receiver) or home theater system.

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Please check the following points.
 

  • Confirm that the AV amplifier (receiver) or home theater system is configured to send audio signals to the head mounted unit.
  • Confirm that the input audio signals are supported by the system.  
  • Configure the playback equipment, AV amplifier (receiver), or home theater system for audio output in linear PCM format (up to 5.1 channels, 32/44.1/48 kHz, 16/20/24-bit).