Article ID : S500011250 / Last Modified : 11/04/2018

Settings of volume will be changed after installing MS updated program (KB920872) in Windows XP.

    Settings of volume will be changed after installing Microsoft updated program(KB920872)in Windows XP.

    • The settings of Volume Control and Wave are changed into maximum.
    • There is no sound.
    Technical support information from Microsoft:

    Article ID 920872
    Last Review 2006/09/18
    Title Audio playback does not play the audio file from the correct position after you pause it, and you randomly receive a Stop error message when you try to play audio files in Windows XP Service Pack 2 (SP2).
    Link http://support.microsoft.com/kb/920872/en-us

    The patch program distributed by Microsoft this time can repair the vulnerability of audio program.


    Therefore, the setting of volume may be changed.


    Please adjust volume after confirming its settings.