Article ID : 00285969 / Last Modified : 11/11/2022Print

It is difficult to recognize the face or eyes when the subject is wearing a face mask (ZV-1F).

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    When the subject is wearing a face mask, it may be difficult for the camera to recognize the face or eyes, and it may not be able to focus on the subject.
    In this case, set the camera to use the touch focus or touch tracking function, and select the subject that you want to focus on.