After turning on the TV it freezes at the Android™ logo.
If the TV screen is loading or frozen at the Android logo for more than 5 minutes, unplug the AC power cord and then plug it back in.
Register your product
Get access to all information, keep your product up to date and enjoy great deals.
Support Community
A place where you can find solutions and ask questions
Contact support
Contact our Support team
Repair & Warranty
Book, track or maybe even avoid a repair
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
