Charge the headset by connecting the charging case to an AC outlet or computer using the supplied USB cable.
It may not be charging correctly. Please refer to "Cannot Charge".
Back to Main Menu
A place where you can find solutions and ask questions
Contact our Support team
Repair & Warranty
Book, track or maybe even avoid a repair
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product