Article ID : 00204927 / Last Modified : 02/04/2020

Closed Caption/Subtitle

    IMPORTANT: This article applies only to specific products. Check the Applicable Products and Categories section of this article.

    Subtitles are typically transcriptions of the audio portion of content displayed on the TV screen. They include sound effects and scenic narration, but whether non-speech elements are available depends on the content.
     

    Display subtitles on the TV screen

    The subtitle feature is enabled by pressing the SUBTITLE (CC) button on the TV remote control.
    This feature is available on TV broadcasts and apps, such as Google Play Movies & TV (subtitles may not be available for some TV broadcasts and apps).

    Apps: Whether a given app supports the subtitle feature depends on the app. As of June 2019, Google Play Movies & TV supports the subtitle feature. Some apps, such as Netflix, enable subtitles by using their own setting menu instead of pressing the SUBTITLE (CC) button on the TV remote control. In addition, some apps can change the text size and color.

    • Visit the support site of the apps for detailed information, including how to enable features.
    • As of June 2019, the above information is confirmed. The specifications of Google Play Movies & TV and Netflix are subject to change without notice.

    TV broadcasts: Two types of subtitles might be available, depending on the TV program.
    Press the SUBTITLE (CC) button on the TV remote control to select either Basic or For hard of hearing.

    • Basic: Subtitles only display audio portion of the content.
    • For hard of hearing: Subtitles display audio portion and non-speech elements of the content, such as door knocking sound.

      Your TV will display For hard of hearing subtitles whenever it is available by following below direction:

      For Android™ 9 (A9F_AF9, A9G_AG9, X85xxG (55/65/75/85), X95xxG, Z9F_ZF9, Z9G_ZG9 series)

    • For Android 9 (Other models), and Android 8.0 (Z9G_ZG9, A9G_AG9, XG95xx_X95xxG, X85xxG series (55/65/75/85))

      For Android 8.0 (Other models)

      For Android 7.0