Article ID : 00199905 / Last Modified : 27/08/2019

Using noise cancellation on your headphones when travelling in a plane or train

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    Noise Cancellation (NC) can be a handy feature to block out background sounds in noisy places such as a train or a plane.

    However, your headphones will go to [Auto Power Mode] if no music is played back after 5 mins.

    To avoid this, use the bundled stereo cable that was provided when purchasing your product.

    1. Power on your headphones with headphone cable connected.
      Note: You can't connect your device using a Bluetooth connection when the headphone cable is connected.
       
    2. Make sure that the noise cancelling function is set ON.
      Note: The indicator on the NC button will light up in green.

    Keep it connected to a playback device such as a mobile phone or an MP3 Player even if not playing music. 
    This will allow you to enjoy Noise Cancellation (NC) feature and prevent the headphones from going into [Auto Power Mode].