Device discovery fails on the TV Control Setup with Amazon Alexa app in the TV with the speaker.
You cannot perform device discovery on an Amazon Alexa-enabled device with the TV Control Setup with Amazon Alexa App in the TV.
IMPORTAT: This article only applies to specific country, products and/or operating systems. Please check the Applicable Products and Categories section of this article.
Check the following.
- Check that Sony's Android TV™ skill is enabled in the Amazon Alexa app.
NOTE: The Amazon Alexa app is a mobile application provided by Amazon.
- Check that the same Google account is used to log in to the TV Control Setup with Amazon Alexa app and Amazon Alexa app after enabling Sony's Android TV skill.
- Perform device discovery from the Amazon Alexa-enabled device.
*Android TV is a trademark of Google LLC.
*Amazon and Alexa are trademarks of Amazon.com, Inc. or its affiliates.