Article ID : 00199747 / Last Modified : 14/11/2018

A channel specified using Amazon Alexa compatible speakers cannot be viewed.

Applicable Products and Categories of This Article

IMPORTAT: This article only applies to specific country, products and/or operating systems. Please check the Applicable Products and Categories section of this article.

Check the following.

  1. Check that the specified broadcasting station is scanned and can be selected with the TV remote control.
  2. Check if the Amazon Alexa compatible speaker such as Amazon Echo recognizes your voice correctly.

    NOTE: You can use the Amazon Alexa app on a mobile device to check how Amazon Alexa compatible speakers recognize your voice commands.