Article ID : 00170566 / Last Modified : 11/04/2018

No sound output from the device when connected to the unit.

    Check the following.

    • Turn the unit on/off.
    • Check the connection of the connected audio device.
    • Check whether the connection cables are correct.
    • Check whether the connected ports are correct.
    • Check the volume level of the connected device.
      Depending on the connected device, the volume can be adjusted by the connected device and the volume level may be low.