Article ID : 00152791 / Last Modified : 11/04/2018

How to resolve if pairing and the Bluetooth connection fail?

    If pairing and the Bluetooth connection fail, try the followings:
    • Relaunch NFC Easy Connect and move the smartphone slowly over the .
    • Remove the case from the smartphone if using a commercially available smartphone case.
    • Confirm the Smart Phone's NFC module location in its User Manual.