For models with HDR support
This phenomenon will occur when playing back contents that are not marked by an HDR flag. To view the optimal picture quality, set the Picture mode to HDR-video mode as follows.
- Press the Home button on the remote.
- Select Settings.
- Select Picture & Display in the TV category.
- Select Picture Adjustments.
- Select Picture.
- Select Picture mode.
- Select HDR-Video.
NOTE: The HDR function will be added to this TV by software update. If HDR-video mode is not an available Picture mode, update the software, and then set to HDR-video mode.
For models without HDR support
(Other than X93xxC_X94xxC/X90xxC_X91xxC/S85xxC/X85xxC series)
When a TV that does not support HDR plays HDR contents, this phenomenon will occur. Please play back normal contents.