Article ID : 00114482 / Last Modified : 28/01/2019

Why 4,096 x 2,160p format does not display at full-scale?

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Information is different depending on the Android version of your TV.

For Android OS5 (Lollipop) and OS6 (Marshmallow):
This is a specification of the TV.
Change the output signal of the source device to 3,840 x 2,160 p.

For Android OS7 (Nougat):
To display at full-scale, perform the following procedure.

  1. Press the ACTION MENU on the remote control.
  2. Select Wide mode in the Display & Sound category.
  3. Select Full 1 or Full 2.