Article ID : 00080717 / Last Modified : 22/01/2019

Error: Sign in unsuccessful message appears on the screen when turning the television on.

Skype Login

    This message appears when the Auto Sign In When TV is Switched On feature of the television is on. To resolve the issue, make sure that your television is connected to the internet or enter your Skype name and password.


    • Set your television to power standby mode when signing in to Skype to save your Skype account.
    • Your Skype account will not be saved when you unplug your television from the power outlet.