Article ID : 00246977 / Last Modified : 26/06/2020

Movies cannot be selected when connecting to the mobile device with Imaging Edge Mobile (PlayMemories Mobile successor).

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    When you update the software of your camera to the latest version, you will be able to shoot movies with Imaging Edge Mobile (PlayMemories Mobile successor).

    NOTE: If you are using a DSC-HX400V/HX400 or DSC-HX60V/HX60, you must download and install Smart Remote Control Ver. 3.10 or later, which is one of the PlayMemories Camera Apps, in addition to updating the software of your camera.