Article ID : 00057079 / Last Modified : 29/03/2019Print

How to make sure the Wi-Fi feature is turned on.

    Follow the steps below to verify wireless connectivity:

    1. Point to (but do not click) the lower-right or top-right corner of the screen, and then click to select the Settings charm.

      NOTE: The Windows Logo + I key combination will also take you to the Settings screen.

    2. In the Settings screen, click the Networks icon.
    3. In the Networks screen, click to make sure the Wi-Fi option is set to On.
    4. Once the Wi-Fi option is confirmed to be On, verify the connection to the desired access point.