Unable to view a 4K photo when using the BRAVIA 4K Photo application for the PlayStation 3 (PS3) gaming console.
IMPORTANT:
- If the PS3 gaming console is being connected to an AV receiver or a home theater system, make sure that it is able to pass the 4K signal. If the AV receiver or Home Theater System does not support 4K pass-through feature, connect the PS3 to the TV directly.
- The PS3 gaming console must be connected using a High-Speed HDMI cable to view 4K photos on the TV.
[A] HDMI Out
[B] HDMI In
[C] HDMI High-Speed cable
There are some instances where the PS3 does not automatically detect the HDMI connection. As a result, the BRAVIA 4K photo mode of the TV will not work. To resolve this, set the PS3 display settings to Automatic and relaunch the BRAVIA 4K Photo application.
NOTE: Also, when you have changed the display that is connected to the PS3, you may need to reset the Display setting on the PS3 menu as instructed below.
- From the PS3 menu, select Settings, then press the Enter button.
- Select Display Settings, then press the Enter button.
- Select Video Output Settings, then press the Enter button.
- Select HDMI, then press the Enter button.
- Select Automatic, then press the Enter button.
When using PlayMemories Studio, follow the procedure below.
- Start PlayMemories Studio.
- From the PlayMemories Studio menu, Select Settings, then press the Enter button.
- Select TV output settings, then press the Enter button.
- Select BRAVIA 4K Photo, then press the Enter button.
- Select ON, then press the Enter button.
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