Article ID : 00145169 / Last Modified : 11/04/2018

Unable to select or control another registered Internet video device when using the Video & TV SideView app.

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To resolve this issue, delete the registered Internet video device from the Devices list on the Android device and then re-register it.

NOTE: The following is an example of operation.

  1. From the applications menu of the Android device, open the Video & TV SideView app.
  2. Tap or select the Devices Imageicon.
  3. Tap or select the device you want to delete.
  4. Select Delete and select Ok to confirm.
  5. Re-register the device .