MRP

Rs. 29,990

(incl. of all taxes)
2288

4.5 based on 2,288 customer reviews

1670
358
108
61
91
Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Most Helpful Positive
0

Great headphones

WH-1000XM4 28 December 2025 by Pius Mulvey (United Kingdom) Verified Purchaser Verified

Excellent product and I’m extremely impressed by the sound quality

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

29

0

Most Helpful Critical
0

Excellent at first but they don't last

WH-1000XM4 31 October 2023 by Gaffer1 (United Kingdom)

Like many others, I only write reviews when I am very happy with a product or extremely unhappy, sadly this is the latter. I purchased my WH-1000XM4 having read numerous reviews on how good the WH-1000XM4 are. Undeniably the sound quality and noise cancellation are superb. I mainly use the headphones in the office, commuting and on long haul travel, the WH-1000XM4 were ideal for this. So why the one-star review when other reviews rave about these headphones, and they win so many awards? Simple, they don't last. All the reviews and comparisons are with new headphones. After about a year and a half (outside the warranty period) the headphones developed a fault, they wouldn't reliably charge, the battery level would get stuck at 10% and when plugged in to charge the charging wouldn't activate. After a few months of struggling with this I decided to get them repaired at Sony. Having sent them in I was informed that the part required to correct this problem wasn't available, however, I could purchase a replacement pair at a discount, which I did. I have since discovered that the charging issue is a common problem, a quick internet search for "Sony WH-1000MX4 Not Charging" will bring up numerous blogs and articles describing exactly the same issue, generally after about 15 to 18 months, there are various button pressing resets that are suggested and these work for a while. But this is a fundamental flaw. For a "premium" product the components are just not adequate, and Sony does not appear to be able to source replacements. I would strongly urge anyone considering purchasing these to research how many of the glowing reviewers are still happy with the WH-1000XM4 after 18 months. If the discounted replacement pair worked, I wouldn't have written this review either but sadly after six months and very little use, this pair stopped working. Having been informed by Sony Customer Support that the replacement pair came with a 12-month warranty I wasn't too concerned. However, the Sony Customer Support have been nothing short of utterly woeful in resolving this. I have never had such a poor response from a major brand. I've purchased numerous Sony products over the past 30 years, from Walkmans, TVs, stereos and probably every model of Playstation and I have never once needed to contact customer support. After my recent experience with Sony Customer Support, the WH-1000XM4 will be my last purchase from Sony.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Average

42

0

2,350 Customer Reviews

0

Ideal for for a peaceful flight

WH-1000XM4 03 March 2026 by SandieW (United Kingdom) Verified Purchaser Verified

Exactly what I need for my upcoming long-haul flights. I'm hoping to get some sleep without the constant plane noise.I've not tried them on a plane yet, but at-home use suggest that they will definitely do the job.

5

0

0

Amazing sound and ANC

WH-1000XM4 02 March 2026 by Meowtwo (United Kingdom) Verified Purchaser Verified

Amazing headphones. Noise cancelling is unbelievably good. Came in perfect condition aswell.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Fantastic sound

WH-1000XM4 28 February 2026 by AlfieG (United Kingdom) Verified Purchaser Verified

Fantastic sound quality and very comfortable. Brilliant value fir money

0

0

0

Fab headphones with amazing noise cancelling!

WH-1000XM4 25 February 2026 by Zarag60 (United Kingdom) Verified Purchaser Verified

Love these headphones, fantastic noise cancelling which I'm looking forward to using on a long haul flight. The sound is fab too! I've never bought expensive headphones before and they are worth it!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

So good so far

WH-1000XM4 14 February 2026 by Teapotty (United Kingdom) Verified Purchaser Verified

Just received, but have been pleased with the headphones so far.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great product but…

WH-1000XM4 03 February 2026 by zenith104 (United Kingdom) Verified Purchaser Verified

The noise cancelling is excellent, the fit is comfortable and the sound quality is very good. The only problem is the auto shut off feature which is very inconsistent and will turn off the headphones while they are still in use but is thankfully optional.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

1

0

0

Could be so much better

WH-1000XM4 31 January 2026 by Llsth01 (United Kingdom) Verified Purchaser Verified

The sound is pretty good however the mic doesn’t connect to my laptop which is pretty useless. Great headset purely if you want to listen to music but really not good for work. Also no way to mute/unmute yourself.

Sound Quality

Good

Design

Good

Ease of Use

Poor

0

0

0

Do the job but tricky set up, over complicated app

WH-1000XM4 31 January 2026 by Lola96 (United Kingdom) Verified Purchaser Verified

Very heavy. Wish I’d tried them on before ordering on line. John Lewis has glowing reviews- not sure I concur. No idea how to activate noise cancellation

Sound Quality

Good

Design

Average

Ease of Use

Average

0

0

0

The best headphones ever

WH-1000XM4 30 January 2026 by Cher Joy (United Kingdom) Verified Purchaser Verified

I love the equalisation of these headphones. You can really customise them to your preference. The build quality is great and everything sounds amazing in them.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

7

0

0

Excellent product poor Manual

WH-1000XM4 25 January 2026 by TCst (United Kingdom) Verified Purchaser Verified

Excellent product but the Instruction Manual is poor with only visual representation of the operating instructions. I understand this for multilingual use but not easy to understand.

Sound Quality

Good

Design

Excellent

Ease of Use

Average

1

0

0

Not too bulky, fixed

WH-1000XM4 25 January 2026 by Sai T (United Kingdom) Verified Purchaser Verified

I like this one more than series x5 and x6 But noise cancelling isn’t like what I expected

Sound Quality

Good

Design

Excellent

Ease of Use

Good

0

0

0

Great Sound Quality

WH-1000XM4 22 January 2026 by Muhammad123 (United Kingdom) Verified Purchaser Verified

I like this product a lot. Helped me a lot during studies.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great for Autistic/ADHD people!

WH-1000XM4 22 January 2026 by Hev T (United Kingdom) Verified Purchaser Verified

I got the WH-1000XM4 noise cancelling headphones and they are like heaven for your ears. I am autistic and have ADHD and the noise cancelling feature is fantastic. I love that I can use them to shut the world out or listen to music (or both) they are honestly well worth the money. Sound is fantastic too! Love all the features, truly amazing!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

amazing sound

WH-1000XM4 20 January 2026 by XquisiteWig (United Kingdom) Verified Purchaser Verified

Very happy with them. They sound amazing and feel very premium

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Great headset

WH-1000XM4 20 January 2026 by Mpat123 (United Kingdom) Verified Purchaser Verified

Good headset, lightweight. Clear music, cones with nice case.

Sound Quality

Good

Design

Good

Ease of Use

Good

0

0

0

Great headphones

WH-1000XM4 18 January 2026 by Dan05 (United Kingdom) Verified Purchaser Verified

Excellent headphones. I treated myself to a pair of xm4's they are really worth the money. Great noise cancelling brilliant sound. Makes listening to music so much better. I'm really happy with my purchase.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Excellent sound quality.

WH-1000XM4 17 January 2026 by Dee Jay 426 (United Kingdom) Verified Purchaser Verified

I recently purchased these headphones. The sound quality is amazing and the features are easy to use. Definitely recommend these for anyone.

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Excellent headphones

WH-1000XM4 16 January 2026 by Lche (United Kingdom) Verified Purchaser Verified

Love the sound of them and the noice cancel. Would recommend theses

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great headphones at this price!

WH-1000XM4 09 January 2026 by iiSR96 (United Kingdom) Verified Purchaser Verified

I bought this 3 weeks ago and it is absolutely excellent, I was skeptical as these are around 4-5 years old but you really aren't missing much compared to the newer models, especially if on a budget! I have only charged these once and I have been using every day moderate use, ANC is fantastic and generally comfy to wear through the day

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Perfect, for me.

WH-1000XM4 09 January 2026 by jimbobaroonertron (United Kingdom) Verified Purchaser Verified

They were the best headphones before the XM5 & XM6 were brought into the fray, considering they fold and the XM5 doesn't, that imho makes these the second best headphones right now. The sound is perfect for me, the bass is not too heavy, the rest of the sonic detail is super clear. As with anything new vs old, I do covet the new ANC in the XM6 (and XM5 btw) as the ANC in the XM4 could be better, but it really isn't an issue when you pay less that £200 for them. I predict in 3 years, i'll swap them out for the foldable XM6 for a bargain price and still have a better product than some of the really expensive headphones available at that time.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

seems ok

WH-1000XM4 08 January 2026 by st24 (United Kingdom) Verified Purchaser Verified

Can’t free 3 month audible anywhere and suspect it’s not true

Sound Quality

Good

Design

Good

Ease of Use

Good

0

0

0

So far so good

WH-1000XM4 07 January 2026 by Justino Bustino (United Kingdom) Verified Purchaser Verified

So far so good Bought these before Christmas - no faults or issues at all so far - let’s see how long they last! Happy to recommend at this price

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

All good.

WH-1000XM4 07 January 2026 by Twelveboreshot (United Kingdom) Verified Purchaser Verified

Had headphones for a few weeks and I find them really good. Noise cancelling is very good compared to my old Sony headphones, sound quality is very good after just tweaking the bass. They are very comfortable to wear, light and seem pretty well made. Would buy again

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Fantastic headphones

WH-1000XM4 04 January 2026 by Craftyjay (United Kingdom) Verified Purchaser Verified

Wonderful! Great that they have the adapter so they can be used on airplanes

0

0

0

Just me and my thoughts...

WH-1000XM4 03 January 2026 by HeavenlyB (United Kingdom) Verified Purchaser Verified

I've used headphones for years but never have I had some as effective as the Sony Noise Cancelling ones - its as if I'm the only person around for miles - love them!

0

0

0

Fantastic set of headphones

WH-1000XM4 03 January 2026 by Gibson 335 (United Kingdom) Verified Purchaser Verified

Fantastic set of headphones. Good fit and very good noise cancelling feature. Very good sound features. Worth the extra money.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Sony WH-1000XM4 Still Rated High

WH-1000XM4 01 January 2026 by Kri5h (United Kingdom) Verified Purchaser Verified

The Sony WH-1000XM4 are highly recommended wireless noise-cancelling headphones that offer an excellent balance of comfort, top-tier sound, and superb noise cancellation. They are considered a great value option today, even if they lack sweat resistance and have only passable microphone quality. Key Strengths: Industry-leading noise cancellation: Blocks out a wide range of ambient sounds effectively. Excellent sound quality: Detailed, dynamic audio that supports high-resolution formats like LDAC. Supreme comfort: Lightweight and ergonomic design ideal for long listening sessions. Smart features: Includes helpful additions like multi-device pairing and auto-pause when you speak.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great features

WH-1000XM4 01 January 2026 by Mjt66 (United Kingdom) Verified Purchaser Verified

Bought last week excellent features Looking forward to future use

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great features and audio quality.

WH-1000XM4 01 January 2026 by rosie007 (United Kingdom) Verified Purchaser Verified

Brilliant quality, perfect fitting and a very good christmas present.

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

1

0

0

I am impressed

WH-1000XM4 30 December 2025 by Hano Joseph (United Kingdom) Verified Purchaser Verified

I am really impressed with Sony Xm4's crispiness and quality. I bought it from Argos , thank you very much

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Amazing features!

WH-1000XM4 28 December 2025 by Aneeta (United Kingdom) Verified Purchaser Verified

It is an amazing experience to use these headphones - the best out of all I bought.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

14

0

0

Great headphones

WH-1000XM4 28 December 2025 by Pius Mulvey (United Kingdom) Verified Purchaser Verified

Excellent product and I’m extremely impressed by the sound quality

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

29

0

0

Incredible

WH-1000XM4 27 December 2025 by Anonymous0998654362 (United Kingdom) Verified Purchaser Verified

Amazing for bus ride and aeroplane trips, great noise cancellation

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

0

0

0

Amazing Experience

WH-1000XM4 26 December 2025 by solecoder (United Kingdom) Verified Purchaser Verified

Very good device. I like the Music Quality and noise cancellation is perfect.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great feature !

WH-1000XM4 25 December 2025 by Olaj (United Kingdom) Verified Purchaser Verified

Sony headphones are absolutely fantastic. The sound quality is clear, rich, and well balanced, with deep bass and crisp highs. They are very comfortable to wear, even for long periods, and the build quality feels solid and premium. The noise cancellation works extremely well, making them perfect for travel or everyday use. Battery life is impressive, and the controls are easy to use. Definitely worth the price – I highly recommend them.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great features

WH-1000XM4 25 December 2025 by Leyton (United Kingdom) Verified Purchaser Verified

I bought this not too long ago and got it for Christmas I find it very good

Sound Quality

Good

Design

Good

Ease of Use

Average

0

0

0

Excellent product.

WH-1000XM4 21 December 2025 by Wilts1 (United Kingdom) Verified Purchaser Verified

Bought this a month or so ago, excellent product very comfortable for long periods. No more ear ache from the pressure my old earphones gave me if wearing for long periods like on long haul flights. The noise cancelling works perfectly and all the functions easily accessible from the side of the ear piece.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Brilliant headphones

WH-1000XM4 21 December 2025 by ANGAMi (United Kingdom) Verified Purchaser Verified

Have wanted to buy these for a long time and I have not been disappointed after finally getting my hands on them , excellent sound quality, very light weight and the active noise cancelling is very very good. Headphones of the highest quality and look very good. Also loving the touch controls for volume and next/back song. Reasonably priced as well.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great headphones

WH-1000XM4 19 December 2025 by Akash Edachira (United Kingdom) Verified Purchaser Verified

Good headphones with great sound quality ,good fit unless if someone goes for a run or gym .

Sound Quality

Excellent

Design

Average

Ease of Use

Excellent

0

0

0

Quality product

WH-1000XM4 18 December 2025 by Tonyhz1000 (United Kingdom) Verified Purchaser Verified

Bought these recently for a long haul flight, they are amazing, noise cancelling is fantastic and the sound is brilliant also very comfy to wear, the many features that work with the app are a bonus especially the touch pad on the right speaker

0

0

0

Overall great product if charging wasn't an issue

WH-1000XM4 17 December 2025 by izzyyy (United Kingdom) Verified Purchaser Verified

I bough this product on the 4th of December and was really happy at first, but seems like I have received a faulty product as the headphones do not charge in 3 hours at all. It took 10 hours maybe more for it fully charge from 10% battery. I tested the charging again when it was around 20% and 4 hours later it was still at around 20%

Sound Quality

Good

Design

Good

Ease of Use

Good

0

0

0

rubbish

WH-1000XM4 15 December 2025 by Fevy (United Kingdom) Verified Purchaser Verified

rubbish- it never arrived. sent seven chaser messages but still not arrived

Sound Quality

Poor

Design

Poor

Ease of Use

Poor

0

0