Where's my serial number?

The serial number of a product is usually a 7 digit number printed on a label on its back; though it can sometimes be tucked away somewhere, such as in a battery compartment. You may find it beneath a barcode, sometimes as an isolated seven digits of a longer sequence of numbers.

Alternatively, you'll also find it printed on the carton the product came in.

Occasionally, a serial number will only contains 6 digits. If this is the case, please add a "0" at the beginning when registering it (so 562220 should be registered as 0562220).

Where's my Product number?

The method for locating your model number depends on when the product was released.

For models released before Summer 2000

The computer information and compliance label (located on the bottom of the notebook case or the back of the desktop case) indicates the actual model / product name.

For models released Fall 2000 and later

The model name can be found on a small label located in one of the following places:

• On the bezel (frame) of the LCD display.
• On the LCD hinge.
• At the top left or top right of the keyboard.