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How to reset a Cyber-shot digital still camera back to original factory settings?

Article ID:303096(modified 08-Aug-2012)

Applicable Models

DSC-F1, DSC-F505, DSC-F505E, DSC-F505K, DSC-F505V, DSC-F55, DSC-F55E, DSC-F55V, DSC-F707, DSC-F717, DSC-F77, DSC-F77A, DSC-F828, DSC-F88, DSC-FX77, DSC-G1, DSC-G3, DSC-H1, DSC-H10, DSC-H2, DSC-H20, DSC-H3, DSC-H5, DSC-H50, DSC-H55, DSC-H7, DSC-H70, DSC-H9, DSC-H90, DSC-HX1, DSC-HX100V, DSC-HX10V, DSC-HX200V, DSC-HX20V, DSC-HX30V, DSC-HX5V, DSC-HX7V, DSC-HX9V, DSC-J10, DSC-L1, DSC-M1, DSC-M2, DSC-MD1, DSC-N1, DSC-N2, DSC-P1, DSC-P10, DSC-P100, DSC-P150, DSC-P2, DSC-P20, DSC-P200, DSC-P3, DSC-P30, DSC-P31, DSC-P32, DSC-P41, DSC-P43, DSC-P5, DSC-P50, DSC-P51, DSC-P52, DSC-P7, DSC-P71, DSC-P72, DSC-P73, DSC-P8, DSC-P9, DSC-P92, DSC-P93, DSC-R1, DSC-RX100, DSC-S1900, DSC-S2000, DSC-S2100, DSC-S30, DSC-S3000, DSC-S32, DSC-S40, DSC-S50, DSC-S500, DSC-S5000, DSC-S52, DSC-S60, DSC-S600, DSC-S650, DSC-S70, DSC-S700, DSC-S72, DSC-S730, DSC-S75, DSC-S750, DSC-S780, DSC-S80, DSC-S800, DSC-S85, DSC-S90, DSC-S930, DSC-S950, DSC-S980, DSC-ST80, DSC-T1, DSC-T10, DSC-T100, DSC-T11, DSC-T110, DSC-T110D, DSC-T2, DSC-T20, DSC-T200, DSC-T20HDPR, DSC-T3, DSC-T30, DSC-T300, DSC-T33, DSC-T5, DSC-T50, DSC-T500, DSC-T7, DSC-T70, DSC-T700, DSC-T70HDPR, DSC-T75, DSC-T77, DSC-T9, DSC-T90, DSC-T900, DSC-T99, DSC-T99D, DSC-TX1, DSC-TX10, DSC-TX100V, DSC-TX110D, DSC-TX20, DSC-TX200V, DSC-TX5, DSC-TX55, DSC-TX66, DSC-TX7, DSC-TX9, DSC-U10, DSC-U20, DSC-U30, DSC-U40, DSC-U50, DSC-U60, DSC-V1, DSC-V3, DSC-W1, DSC-W100, DSC-W110, DSC-W12, DSC-W120, DSC-W130, DSC-W15, DSC-W150, DSC-W17, DSC-W170, DSC-W180, DSC-W190, DSC-W200, DSC-W210, DSC-W220, DSC-W230, DSC-W270, DSC-W290, DSC-W30, DSC-W300, DSC-W310, DSC-W320, DSC-W330, DSC-W35, DSC-W350, DSC-W350D, DSC-W360, DSC-W370, DSC-W380, DSC-W390, DSC-W5, DSC-W50, DSC-W510, DSC-W515PS, DSC-W520, DSC-W530, DSC-W55, DSC-W550, DSC-W570, DSC-W570D, DSC-W580, DSC-W610, DSC-W620, DSC-W630, DSC-W650, DSC-W670, DSC-W690, DSC-W7, DSC-W70, DSC-W80, DSC-W80HDPR, DSC-W90, DSC-W90/B/MSX-M512S, DSC-W90/S/MSX-M512S, DSC-WX1, DSC-WX10, DSC-WX100, DSC-WX150, DSC-WX30, DSC-WX5, DSC-WX50, DSC-WX7, DSC-WX70, DSC-WX9, MVC-CD1000, MVC-CD200, MVC-CD250, MVC-CD300, MVC-CD400, MVC-CD500, MVC-FD100, MVC-FD200, MVC-FD5, MVC-FD51, MVC-FD7, MVC-FD71, MVC-FD73, MVC-FD75, MVC-FD81, MVC-FD83, MVC-FD85, MVC-FD87, MVC-FD88, MVC-FD90, MVC-FD91, MVC-FD92, MVC-FD95, MVC-FD97, MVC-FDR1E, MVC-FDR3E

Question

Reset a Cyber-shot digital still camera back to original factory settings.

Answer

Cyber-shot cameras nowadays have a built-in rechargeable battery for retaining time, date, and other settings. Since the built-in rechargeable battery is not removable, current Cyber-shot camera models can only be returned to the original factory settings by using an Initialize option in the menu or by pressing a small RESET button on the camera.

Older-model Cyber-shot cameras (prior to the year 2000) do not have a built-in rechargeable battery and do not have an Initialize option in the menu or a RESET button. These cameras require a manual power reset.

IMPORTANT: To determine whether or not your camera has Initialize option or a RESET button, or for other model-specific information to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online in the Manuals section of the Sony Support Website.

Follow the appropriate procedure below for your camera:

Using an Initialize option in the menu
  • Since Cyber-shot cameras have different menu system layouts, refer to the instruction manual specific for your camera model.


Using a RESET button (Please check whether your camera has reset button)
  1. Locate the RESET button on the camera.
  2. Use a pointed object (like a ballpoint pen) to press and hold the RESET button for 2-3 seconds.
  3. After 2-3 seconds has elapsed, release the RESET button.


Performing a manual power reset (If your camera does not have reset button and initialize function)
  1. Turn off the camera.
  2. Remove the battery pack.
  3. Remove the button-sized lithium battery.
  4. Allow the camera to remain without power for 30 seconds.
  5. Reinsert the button-sized lithium battery.
  6. Reinsert the battery pack.
  7. Turn on the camera.


If your camera is experiencing an issue and the issue is not resolved by performing the appropriate reset procedure above, then service may be required.

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