Home   ›   Support   ›   Announcements
Announcement Information
28-Sep-2016

Announcement

Warning regarding use of unauthorised software for Interchangeable Lens Digital Camera and Digital Still Camera

Dear Valued Sony Customer,

We recently became aware that unauthorised Sony software has been downloaded and used to modify specifications of our interchangeable Lens Digital Camera α™ and digital still camera Cyber-shot®. This usage has been publicised on some web sites and Internet bulletin boards.

Such unauthorised software is not officially released by Sony, hence we are not in a position to assure its performance and operation.

Please note that if you use software downloaded from sources other than Sony’s official website, its operation is not assured and your product will become exempted from the warranty service.

Not the product you are looking for?

For Sales and Service
Queries:

Call 1800-103-7799 (Toll Free).

For All Products(except mobile)
All 7 days (9 AM to 7.30 PM)

For mobile
All 7 days (9 AM to 9 PM)

Additional Resource

  • »

    Contacting Sony

    Got a suggestion, feedback or comment? We’re happy to hear from you!

  • »

    Service Centres

    List of Sony offices in India that provide sales and after-sales service activities.

  • »

    Retail stores

    List of Sony retail shops in India