For Inspiring Customer Loyalty with Winning Customer Solutions

Sony India has won an award at the Avaya Globalconnect Customer Responsiveness Awards 2006 held at Mumbai’s ITC Grand Central on January 19, 2007. The winner in the Consumer Durable category, Sony was recognized for its success in customer policies and practices including understanding customer behaviour, identifying new opportunities and utilizing different customer interaction mediums to exceed customer expectations and solve problems.

“Receiving the Customer Responsiveness Awards is a testament to the value our service provides and to the relationships we’ve cultivated with our customers. ‘Like no other’ is a motto that Sony believes in living up to in all its activities.. be it products, marketing or customer service. And nothing short of customer delight and unsurpassed experience has always been our objective and winning this award has just encouraged us to set higher benchmarks,”said Aldon Hartley, General Manager – Service, Sony India Pvt. Ltd.

About Sony India

Sony India is one of the most recognized consumer electronics brand in the country, with a reputation for new age technology, digital concepts and excellent service. In India, Sony has its footprint across all major towns and cities in the country through a distribution network comprising of over 7000 dealers and distributors, 210 Sony World & Sony Exclusive outlets and 22 direct branch locations. Sony India also has a strong service presence across the country with 21 company owned and 160 authorised service centers.