About this download
This program will update KB2708549 to version 20130423 and will resolve the following symptom:
- BSOD (Bluescreen of Death) occurs when user performs backup to external HDD connected via USB.
KB2708549 Update version 20130423
File name: EP0000297239.exe
File size: 1.50 MB (1,581,056 bytes)
- KB2708549 Update version 20130423
- Windows 7 64bit
1. Download the file to a temporary or download directory (Please note this directory for reference later).
2. Go to the directory where the file was downloaded and double-click EP0000297239.exe.
3. Follow the instructions displayed in the installation wizard.
4. After installation is completed, please restart the computer.
To check if installation is successful:
1. Go to C:\Windows\Systems32\drivers\volsnap.sys
2. Version should indicate 6.1.7601.17832 or 6.1.7601.21854.