Article ID : S500031324 / Last Modified : 11/04/2018

Why can't I use the driver for Microsoft Natural Keyboard Pro with PS/2 connection?

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Why does a yellow [!] appear in [Device Manager] when I try to use the Microsoft Natural Keyboard Pro driver that is pre-installed in Windows Me with PS/2 connection?

The Microsoft Natural Keyboard Pro driver pre-installed in Windows Me is for USB connection. You can install the driver from the bundled CD-ROM that comes with Microsoft Natural Keyboard Pro.