Article ID : S500030866 / Last Modified : 11/04/2018

Why does the VAIO computer become unstable when changing the display resolution or undocking the docking station during the playback of a movie?

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Programs that are currently running stop responding when changing the display resolution or undocking the docking station during the playback of a movie.

This symptom occurs because any major changes made to the system's settings will interrupt all currently running programs and cause the programs to stop responding.

To avoid this symptom, make sure all programs are closed before making any major changes to the settings.