Article ID : S500030350 / Last Modified : 11/04/2018

Why doesn't the optical drive eject after pressing the eject button when a disc is inserted?

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The optical drive doesn't eject after pressing the eject button when a disc is inserted.

This symptom occurs when the DirectCD program is removed from the system memory. Follow the steps below in the respective Windows® environment to avoid this symptom.

- For Windows® 98/98SE/Me/XP
1. Click Start and click Run.
2. Type msconfig and click OK.
3. Click the Startup tab and ensure that the Adaptec DirectCD option is selected.

- For Windows® 2000
1. Start the DirectCD Wizard program.