Article ID : S500030131 / Last Modified : 11/04/2018

Why do the keys on the On-screen Keyboard disappear after minimizing and maximizing the On-screen Keyboard window?

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The keys on the On-screen Keyboard disappear after minimizing and maximizing the On-screen Keyboard window.

This symptom occurs because the default Enhanced Keyboard is not fully compliant to the On-Screen Keyboard function. Follow the steps below to resolve this symptom:

1. Click Keyboard and select Enhanced Keyboard.
2. Click Keyboard again and select Standard Keyboard.