Article ID : S500029836 / Last Modified : 11/04/2018

What to do when a 1cm wide green line (noise) appears at the bottom of the window when a DVD is played back?

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A 1cm wide green line (noise) appears at the bottom of the window when a DVD is played back.

Follow the steps below to resolve this symptom.
1. Exit from the InterVideo WinDVD program. Close all programs that are running.
2. Right-click any open area on the desktop.
3. Click Refresh.
4. Start the InterVideo WinDVD program.