Article ID : S500029596 / Last Modified : 11/04/2018

Why doesn't the computer recognize the Memory Stick PRO if the computer is turned on with the Memory Stick PRO inserted?

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The computer does not recognize the Memory Stick PRO when it is turned on with Memory Stick PRO is inserted.

To resolve this symptom, please download the latest Memory Stick Slot Firmware Update Program:

In the Downloads section, please select Notebook and proceed with the steps below:
1. Move the cursor to the relevant Notebook Series and click the model of the VAIO computer.
2. Locate Memory Stick Slot Firmware Update Program and proceed as per instructions on the screen.

Note:
Some restrictions may be present even after installing the firmware update:
- The data transfer rate will be the same as before.
- All copyright protected sound files cannot be recorded or played back from the Memory Stick PRO when using a computer with MagicGate Memory Stick slot.