Article ID : S500029413 / Last Modified : 11/04/2018

Is there any limitation to the number of free upgrades for VirusScan?

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Is there any limitation to the number of free upgrades for VirusScan?

VAIO users can get one free upgrade of the engine during the support period.
The supplied user's manual describes that the user can get free upgrade for one year. On the other hand, Network Associates allows VAIO users to upgrade the super DAT files only once.

Free upgrade for one year means that there is only one upgrade opportunity of the super DAT files. VAIO users should consider that they have the right to upgrade the version only once a year.
Note that this arrangement may be changed by Network Associates. For further details on the support of VirusScan, please contact Network Associates.