Article ID : S500029071 / Last Modified : 11/04/2018

Why can't I save the password of the mail server when I log on to Windows 2000 as Administrator?

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Why isn't the password of the mail software such as Outlook Express being saved when I log on to Windows 2000 as Administrator? However, when I create another user to log on to Windows instead of Administrator during the first startup time, I can save the mail password.
or
Why am I requested to enter the mail password whenever I connect my machine to the mail server?



Due to the security-enhanced specifications of Windows 2000, you have to create a new user and log on to Windows 2000 with it to be able to save the mail password.
When you want to use Windows 2000 with the same authorization as before, set the new user to the Administrators group.

To create a new user, please refer to the following solution.
Title: Win2K:How to add new user in Windows 2000
Keywords: Win2k,add,user
Article ID: 1962

To copy the existing user profile to the newly created user, please refer to the following solution.
Title: I do not understand how to copy the user environment.
Keywords: user environment
Article ID: 3915

To resolve the symptom where the number of characters of the mail password increases, please refer to the following solution.
Title: Win2k:The password shows 16 characters in Windows 2000 even though I have saved my password in fewer characters.
Keywords: Win2k,password,characters
Article ID: 1967