Article ID : S500023256 / Last Modified : 11/04/2018

What to do if video playback stops and closes when playing back a disc (approximately more than 5GB) which was created using the “legacy disc driver” (Burn Engine)?

Playback stops and closes when playing back a disc (approximately more than 5GB) that was created using the “legacy disc driver” (Burn Engine).

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When this symptom occurs, change the settings to use Default Engine(IMAPI engine) to prevent the player from closing.