Article ID : S500013330 / Last Modified : 11/04/2018

How to restore the computer to an earlier time using the System Restore feature?

Restoring the computer to an earlier time using the System Restore feature.

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Please refer to the steps below to use the System Restore feature to restore the computer to an earlier time in the Windows Vista Operating System.

1. Click Start -> All Programs -> Accessories -> System Tools -> System Restore.
NOTES:
   - If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password or click Continue.
   - If System Restore is not listed in the System Tools menu, click the Start button and type System Restore in the Start Search box.
2. In the System Restore window, depending on how System Restore is configured, choose the appropriate option.
   - If the System Restore window indicates System Protection is turned off, the feature cannot be used at this time. To use the System Restore feature in the future, turn on System Protection.
   - If the System Restore window indicates that no restore points have been created, the feature cannot be used at this time. To use the System Restore feature in the future, create a restore point.
   - If the System Restore window recommends a restore point and the date is acceptable, click the Next button and then click the Finsh button.
   - If the System Restore window recommends a restore point but the date is not acceptable, click the radio button next to Choose a different restore point and then click the Next button.
   - If the System Restore window indicates it can be used to fix a problem, click the Next button.
3. In the Choose a restore point window, click to select the desired restore point.
NOTE: When choosing a restore point, pick a date prior to when the issue you are trying to resolve started.
4. Click the Next button.
5. In the Confirm your restore point window, click the Finish button.
NOTE: The Operating System will be restored to the date and time selected and the computer will restart.