Article ID : S500012154 / Last Modified : 11/04/2018

How to resolve a failed network connection?

Network connection fails to establish.

Applicable Products and Categories of This Article

Please follow the procedure below:

  1. Check if the Ethernet cable is connected correctly.
  2. Select Network Settings in the SETUP Menu, and configure the player's network settings in Internet Settings.
  3. Check the router settings (refer to the router manual for details).
  4. Contact the local Internet service provider to check if any network trouble is present.