Article ID : S500011286 / Last Modified : 11/04/2018

What to do if device manager or task tray cannot be displayed properly after installingupdated program of Windows Update in Windows XP?

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After user installs important updated program of Windows Update which released in October 11, 2005, the following situations occur.

  • The computer cannot display the information in Device Manager and goes blank.
  • The computer cannot display icons in Task Tray.


Sony has already confirmed that this symptom is caused by updating programs.
Regarding details, please consult Microsoft Product Technical Support and Services.

Meanwhile, please refer to technical support information from Microsoft.

Article ID 914450
Last Review 2007/10/23
Title No devices are displayed in Device Manager after you install security update 905749 on a Windows XP Service Pack 2-based computer
Link http://support.microsoft.com/kb/914450/en-us