Article ID : S500011250 / Last Modified : 11/04/2018

Settings of volume will be changed after installing MS updated program (KB920872) in Windows XP.

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Settings of volume will be changed after installing Microsoft updated program(KB920872)in Windows XP.

  • The settings of Volume Control and Wave are changed into maximum.
  • There is no sound.
Technical support information from Microsoft:

Article ID 920872
Last Review 2006/09/18
Title Audio playback does not play the audio file from the correct position after you pause it, and you randomly receive a Stop error message when you try to play audio files in Windows XP Service Pack 2 (SP2).
Link http://support.microsoft.com/kb/920872/en-us

The patch program distributed by Microsoft this time can repair the vulnerability of audio program.


Therefore, the setting of volume may be changed.


Please adjust volume after confirming its settings.