Article ID : S500007309 / Last Modified : 11/04/2018

Why can't I play the DVD for Region 1?

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Why is it that I can't play the DVD for Region 1 but the Help file in MediaBar 2.1 tells me that it can?

The DVD Player (MediaBar 2.1) is set to play only Region 3 and ALL. It cannot play Region 1 DVDs or others as this is the requirement in DVD player. As for the Help file in MediaBar 2.1, we apologise that there is a printing error in the file.