Article ID : S500006612 / Last Modified : 11/04/2018

Why does backup operation to CD-R media fail when using SonicStage Backup Tools?

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Backup operation fails when using SonicStage Backup Tools.

Backup operation may fail sometimes when a semicolon ; is used in the filename.

To resolve this symptom, please download the latest SonicStage Version 1.5 Update Program:

In the Downloads section, please select Notebook and proceed with the steps below:
1. Move the cursor to the relevant Notebook Series and click the model of the VAIO computer.
2. Locate SonicStage Version 1.5 Update Program and proceed as per instructions on the screen.

Note:
- During the installation of this update, be sure to log in as the Administrator or as a user with Administrative rights.
- To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of programs before proceeding.