Article ID : 00197944 / Last Modified : 11/04/2018

The TV screen flickers during Blu-ray Disc or DVD playback.

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TV may be incompatible with 24p video signals. Please use either one of the solution below to eliminate the problem.

  • Turn OFF Deep Color” setting on TV side. 
    NOTE: Please refer to TV Instruction manual on how to turn OFFDeep Color” setting.

  • Turn OFF “Deep Color” setting on Ultra HD Blu-Ray Player side

    1. Using the Blu-ray Disc player remote, press the Home button.
    2. Select Setup.
    3. Select Screen Settings.
    4. Select HDMI Deep Color Output, then set to OFF.
  • Set the 24p Output settings to OFF on Ultra HD Blu-Ray Player side for each type of disc you watch.

    1. Using the Blu-ray Disc player remote, press the Home button.
    2.            
    3. Select Setup.
    4. Select Screen Settings.
    5. Select 24p Output.
      • For Blu-ray Disc:
        Select Ultra HD Blu-ray/BD-ROM, then set to OFF. (default is AUTO)
      • For DVD:
        Select DVD-ROM, then set to OFF. (default is AUTO)