Article ID : 00177460 / Last Modified : 11/04/2018

Error: There's no network connection right now is displayed when the TV is turned on.

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This message may be displayed when the TV is connected to the Internet via cable.
If the IPv6 setting is enabled, disable it by the following procedure.

  1. Press the Home button on the remote control.
  2. Select Settings.
  3. Select Network in the Network & Accessories category.
  4. Select Advanced settings.
  5. Select IPv6 setup, then set to NO.

NOTE: When you set the TV to connect to the Internet via Wi-Fi connection, you can change to the Wi-Fi connection by performing the following procedure.

  1. Press the Home button on the remote control.
  2. Select Settings.
  3. Select Network Settings in the Settings category.
  4. Select Wi-Fi, then set to On.