Article ID : 00170566 / Last Modified : 11/04/2018

No sound output from the device when connected to the unit.

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Check the following.

  • Turn the unit on/off.
  • Check the connection of the connected audio device.
  • Check whether the connection cables are correct.
  • Check whether the connected ports are correct.
  • Check the volume level of the connected device.
    Depending on the connected device, the volume can be adjusted by the connected device and the volume level may be low.