Article ID : 00167513 / Last Modified : 11/04/2018

No sound output from the TV or BD player even though the TV and the unit are connected via the HDMI cable.

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Check the following.

  • Make sure that the HDMI cable is connected to the HDMI port on the TV that is compatible with the Audio Return Channel (ARC) function.
  • Connect the HDMI cable firmly to the ports.
  • Make sure that HDMI Consumer Electronic Control of the TV is set to on.
  • Change the audio output setting of the TV to "Pulse Code Modulation."
  • If the HDMI indicator on the unit is flashing, turn on the TV, then disconnect the HDMI cable and connect it again.
  • Set the audio output setting of the TV and the devices such as the BD player that are connected to the TV to Pulse Code Modulation (PCM) .

    NOTE: For details on the settings of the TV or devices that are connected to the TV, refer to their manuals.