Article ID : 00152796 / Last Modified : 11/04/2018

Why does TV SideView displays "Network connection error" message when the button is pressed?

Applicable Products and Categories of This Article

Please try the followings:

  1. Check your network connections. Ensure that your remote device and Blu-ray Disc Player are on the same local network.
  2. Restart (turn off then on) your remote device Wi-Fi connection.
  3. If your remote device is using a proxy, try turning the proxy setting off. Some remote devices cannot connect properly to the player when using a proxy.