Article ID : 00158638 / Last Modified : 11/04/2018

Unable to start the Screen mirroring feature of the Blu-ray player.

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Refer to the contents below to check the specifications, check the notes, reconfirm the settings, and troubleshoot.

  • Checking whether your mobile device supports Miracast technology
    This feature uses Miracast technology to create a direct wireless connection between your device and the Blu-ray player.
    Your device must support Miracast (Screen mirroring) for this feature to work.

    NOTE: Miracast technology is a type of communication technology that was developed by the Wi-Fi Alliance and allows compatible devices to form a direct wireless connection and transmit videos.
    • If using an iOS
      Because iOS devices do not support Miracast, they cannot perform Screen mirroring.
      The inability to do Screen mirroring is a specification of iOS devices.
    • If using an Android
      Refer to the list of Wi-Fi Certified Miracast devices found on the Wi-Fi Alliance website for more details.
      http://www.wi-fi.org/
    • If using a Windows 10 OS
      Screen Mirroring playback may not be displayed, due to compatibility limitations with the Windows video driver.
  • Notes when using Screen mirroring
    • This Screen mirroring function does not require an access point (wireless LAN router) between the Blu-ray player and mobile device.
    • Check that the Blu-ray player and the TV are connected by a cable before connecting the Blu-ray player to a mobile device using Screen mirroring.
  • Reconfirming the Screen mirroring settings
    1. Press the Home button on the remote control of the Blu-ray player.
    2. Select the Screen mirroring icon from My Apps.
      NOTE: If there is no Screen mirroring icon in the My Apps area, select from All Apps.
    3. Turn on the Screen mirroring function of your compatible device.
      A screen similar to the following will be displayed.

    4. Select the device that matches the name displayed on the TV screen.
      You only have to make this selection the first time you are making a connection.
      Future connections should happen automatically when Screen mirroring is turned on for both the device and the Blu-ray player.
    5. The screen from your device should now be displayed on the TV screen.
  • Try Screen mirroring after troubleshooting as follows
    • Restart your mobile device
      Your mobile device may have temporarily malfunctioned.
      1. Press and hold the power button on your mobile device for several seconds.
      2. Tap Power off, and the power will turn off.
      3. Press and hold the power button on your mobile device again for several seconds, and the power will turn on.
    • Restart the Blu-ray player
      The Blu-ray player may have temporarily malfunctioned.
      1. After turning off the Blu-ray player, unplug the power cord from the outlet.
      2. Reinsert the power cord into the outlet, and turn on the Blu-ray player.
    • Change the Screen mirroring RF Setting on the Blu-ray player
      Depending on interference from other wireless networks, the sound and picture quality while Screen mirroring may drop.
      Please change the wireless frequency or channel setting.
      1. Select Network Settings on the Blu-ray player.
      2. Select Screen mirroring RF Setting.
      3. Change the setting to any item (CH 1 or CH 6 or CH 11) other than Auto.
      4. Retry Screen mirroring.
      5. If Screen mirroring does not work, return to Step 3 and change to a different CH.

        NOTE: When using a large number of wireless devices, even changing the wireless frequency or channel may not resolve the confusion, thus causing an inability to connect or adversely affecting the picture quality when connections are possible.