Article ID : 00082519 / Last Modified : 11/04/2018

There is no picture or sound on the TV when connected to the port replicator.

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Check the following if you get no picture or sound when the port replicator is connected to the TV:

  • Make sure that each cable connected to the port replicator are properly and securely connected.
  • Check if the AC adapter is properly connected to the port replicator and to a working wall outlet.

    NOTE: The port replicator needs a power supply, therefore, it cannot be used without the AC adapter.
  • If the issue is still not resolved after checking the connections, remove the cables and the AC adapter from the port replicator, then reconnect them properly.