Article ID : 00127253 / Last Modified : 11/04/2018

How to reset a camcorder back to its original factory settings.

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Camcorder models can be returned to the original factory settings by pressing a small RESET button on the camcorder or using an Initialize option in the menu.
To determine whether or not your camcorder has a RESET button, or if model-specific information is required to complete any of the steps in this solution, refer to the operating instructions.
Online manuals can easily be searched for the words "Reset" or "Initialize" to determine the method for your camcorder. Follow the appropriate procedure below for your camcorder.

NOTE:
  • Be sure not to turn off the camcorder while resetting is in progress.
  • Even if you use this function, all movies and photos are retained.
  • If an error code beginning with C: or E: is displayed on the camcorder’s LCD screen, resetting may not resolve the issue.

Using an Initialize option in the menu

  1. MENU → SetupGeneral SettingsInitializeOK
  2. After the camcorder reboots, the time and date settings menu will be displayed. Follow the on-screen instructions to complete the initial settings.

    NOTE: Since camcorders have different menu system layouts, refer to the instruction manual specific for your camcorder model.

Using a RESET button

  1. Locate the RESET button on the camcorder.
  2. Use a pointed object (like a ballpoint pen) to press and hold the RESET button for 2-3 seconds.
  3. After 2-3 seconds has elapsed, release the RESET button.
  4. After the camcorder reboots, the time and date settings menu will be displayed. Follow the on-screen instructions to complete the initial settings.