Article ID : 00076343 / Last Modified : 11/04/2018

Several vertical lines appear on the sides of the screen when viewing 3D content.

Lines on screen when in 3D mode

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Follow these steps if vertical lines or stripes appear when watching a 3D movie or program:

  1. Change the 3D Depth Adjustment setting in the menu of the TV from Auto to Fixed mode.
    1. Press the Home button.
    2. Select Settings.
    3. Select Picture & Display
    4. Select 3D Setting.
    5. Select 3D Depth Adjustments.
    6. Select Fixed.
  2. After selecting the Fixed mode, manually adjust the 3D Depth Adjusting setting. Select a setting between -2 to +2 that is best suited for the content being watched and the viewing environment. You should try each setting until you find one that is best.

    NOTE: It may be necessary to change this setting when the viewing conditions change.